Dean Goods

 

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16mm Narrow Gauge Products : how to order

16mm Catalogue:

If you would like a copy of our 16mm Catalogue, send us an A5 SAE.

ORDER BY PHONE:

We can take debit or credit cards which have the Visa, Mastercard or Maestro logo, for telephone or mail orders (please include a telephone number, in case there's a problem). We do not recommend sending card details by email.
Please note that we do not accept cheques.

ORDER ON LINE:

You can pay using PayPal, either from your balance, or using a credit or debit card. To pay by Paypal — contact us via our Email us/Order form and we'll send a Paypal Invoice for the amount payable including postage. Do NOT include your credit/debit card details in the email.

 

 

Please note that we do not offer a "by return" service. We are a two-person manufacturing business, not a warehouse, and time has to be split between making items and sending orders. Inclusion of items on our website does not mean that we have the item "on the shelf". Please allow 21 days for delivery — or 28 days for Overseas.

POSTAGE:

£2.50 postage will added to the total cost of items ordered up to £15.00 ***, £5.00 over £15.00.

 

 

*** IF your order includes any of these:
Type 2/3/4 speed controllers, E15/E30/E34/E43 Battery boxes, CA2 / CA17 / CA24 Motors, or CD1/2/3/4 Gearboxes; then the £5.00 postage rate applies to ANY value order, as the package will be thicker than 25mm.

OVERSEAS ORDERS

PLEASE NOTE: we do not supply goods direct to the USA or Canada, as our insurers have advised us that our product liability insurance does not cover these countries.

 

 

*** IF your order includes any of these:
Type 2/3/4 speed controllers, E15/E30/E34/E43 Battery boxes, CA2 / CA17 / CA24 Motors, or CD1/2/3/4 Gearboxes; then the £5.00 postage rate applies to ANY value order, as the package will be thicker than 25mm.

OVERSEAS POSTAGE:

EUROPE (EU): Postage will be a minimum of £4.50 – we will estimate the postage cost to work out the postage payable.

 

 

OUTSIDE EU: Non-EU countries – postage will be a minimum of £5.00. We will estimate the postage cost.

 

Our address from 25th July 2018 is:
Dean Goods,
154A High Street,
CINDERFORD,
GL14 2TF.

Our new phone number is: 01594 823585

Overseas: +44 1594 823585

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